Community Promise Credit Union - Division of NCACU

3.3(12)· Google3.3 out of 5 from 12 reviews (Google rating)Credit Union
Closed · opens 10:00 AM

Quick facts

Community Promise Credit Union - Division of NCACU is a credit union at 1313 Portage Street in Kalamazoo, MI, open Mon–Fri from 10:00 AM. Call +1269-459-1777 for details.

Address
1313 Portage Street, Kalamazoo, MI 49001
Phone
+1269-459-1777
Hours today
10:00 AM – 5:00 PM

About Community Promise Credit Union - Division of NCACU

Community Promise Credit Union - Division of NCACU is located at 1313 Portage Street in Kalamazoo, MI. Now part of North Central Area Credit Union, it belongs to a member-owned, not-for-profit credit union serving Michigan residents. Its stated focus is personalized financial service, with guidance for members at different stages of their financial lives, from opening a first account to financing a vehicle or planning for retirement.

The credit union’s description emphasizes financial wellness and digital convenience alongside personal service. The location has a wheelchair-accessible entrance and wheelchair-accessible parking. On Google, it has a 3.3-star rating from 12 reviews. Those ratings span both ends of the scale: five reviewers gave five stars, while four gave one star, with the remaining three ratings split between two and four stars.

Known for

  • Part of North Central Area Credit Union
  • Member-owned, not-for-profit credit union
  • Vehicle financing and first-account guidance
  • Retirement planning guidance
  • Wheelchair-accessible entrance and parking

Google rating breakdown

12 ratings on Google. Ratings and counts are Google's, not ours.

  • 5★5
  • 4★2
  • 3★0
  • 2★1
  • 1★4

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What reviewers say elsewhere

  • “This Credit Union has helped me out in building my financial needs in so many ways. It was a short process of opening a membership account and submitting a loan request. A great place to start off when you need financial assistance! It c…”

    — ANGELA BANUELOS, February 27, 2025 · google

  • “President of Organization will do well to take some ethics training.”

    — L'Shawn Phillips, August 7, 2023 · google

  • “They are always closing without notice. Several times I've been either late paying a bill or just plain broke for the weekend because they were unknowingly closed. The staff, what staff there is, is friendly enough. But only being open 3…”

    — Regina Charbonneau, September 27, 2022 · google

  • “Went there 3 times today and none of the times were they opened and it is Friday”

    — Jeannie Nabors, September 22, 2022 · google

Excerpts are shown for attribution and remain the property of their source.

Reviews on Noemic

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Within walking distance

Community Promise Credit Union - Division of NCACU — frequently asked

Is Community Promise Credit Union - Division of NCACU open on Mondays?
Yes — Community Promise Credit Union - Division of NCACU is open Monday from 10:00 AM to 5:00 PM.
Where is Community Promise Credit Union - Division of NCACU?
Community Promise Credit Union - Division of NCACU is at 1313 Portage Street, Kalamazoo, MI 49001.
What is the phone number for Community Promise Credit Union - Division of NCACU?
You can reach Community Promise Credit Union - Division of NCACU on +1269-459-1777.

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